Errors and codes with decryptions of the Samsung washing machine, what to do in the event of a breakdown
If the Samsung washing machine displays an error in the form of a combination of numbers and letters on the screen, does not run the assigned program, there is a problem. The problem is associated with the incorrect introduction of the required function or a serious breakdown of part or the entire system. Deciphering the code will help build a pattern for further actions. Some problems can be treated on your own, in other cases professional help is required.
Content
- 1 Decrypt Samsung washing machine errors
- 2 Water level information
- 3 Errors in the water supply
- 4 Water drainage errors
- 5 Engine Tachogenerator Problems
- 6 No signal from vibration sensor
- 7 Power issues
- 8 Communication error between control modules
- 9 Control panel buttons do not work
- 10 Hot water drain problems
- 11 Machine door malfunctions
- 12 If the heating element fails
- 13 Ventilation mode violation: FC or FE
- 14 A water leak occurs
- 15 When excess water occurs
- 16 Temperature sensor issues
- 17 Overheating device: EE
- 18 Imbalance error codes: E4, UB or UE
- 19 Excessive suds during washing
Decrypt Samsung washing machine errors
If the washing machine stops working at some point during the wash, the question arises, what to do? Deciphering the code will help you. All values displayed on the screen of the Samsung machine are indicated in the instructions in the form of a table.
Water level information
Samsung washing machine models are equipped with a special pressure switch that controls the filling of the drum with water. When the pressure switch does not receive the necessary signal to start work, the display generates an error.
E7
An encrypted error is notified by a water level sensor (pressure switch). The appearance of this alphanumeric value on the display is caused by a breakdown of the sensor itself or a violation of the integrity of the tube that connects the sensor to the drum.
1 C
If code 1C is displayed, one of the following issues has occurred:
- failure of the sensor that controls the level of incoming water;
- contact connection faults;
- damaged, dirty or bent section of tubing belonging to the sensor;
- control system failure.
1E
The error code often occurs as a result of an elementary failure in the operation of the control system. Then it will be enough to turn off the household appliance from the network and turn it on again after 6 minutes. Additionally, the error is caused by:
- discharge of the contacts of the control panel or the pressure switch;
- problems with the pipe connecting the sensor to the pressure tap tank.
Errors in the water supply
If there are problems with the supply and water flow of the water supply system, several values are displayed.
E1
At any stage of washing, an E1 error may appear on the display panel, indicating a problem with water entering the drum.The problem arises at the stage of recovering the water before washing, during the preparation for rinsing the laundry.
There are several unfavorable factors for the emergence of a problematic situation:
- lack of water;
- access to water is blocked (they often forget a clogged tee tap);
- clogged filters;
- control system malfunction;
- damaged contacts and wiring.
4C2
The code will appear on the washing machine display when hot water is supplied (temperature above 55 degrees). It is important to remember that only cold tap water should enter the drum of the machine.
The inlet hose should only be connected to a cold water tap. Before turning on the equipment, you need to check what kind of water is poured. If it's hot, you have to wait for the cold to sink. In case this does not happen, be sure to use the help of a plumber.
4C
This code indicates a problem with the water supply system. In some situations you will be able to cope on your own, in others you will not be able to do without the help of a specialist and the replacement of certain parts:
- The cold water supply is shut off throughout the plumbing system.
- Damage to any part of the pipe.
- Hot water supply.
- Clogged or damaged filter.
- Incorrect water supply to the machine.
4E2
If the temperature of the water entering the drum is above 55 degrees, error code 4E2 will be displayed. The problem is associated with a malfunction of the sensor or the wires connected to the control module.
4E
When the technician does not register the water flow, a 4E error is issued. There are several reasons for its appearance:
- lack of water in the plumbing;
- the supply tap is closed;
- filling valve failure;
- leaks lead to flooding of internal systems with water;
- damage to electrical wires;
- the value jumps in the event of a control module failure.
4E1
Most often, the trouble code occurs when the water temperature exceeds 70 degrees during the drying process of the washed items.
If the device does not provide water heating, then a system for supplying cold and hot water from the water supply is equipped. Each pipe has its own inlet valve. If you mix the entries, an error will occur. Such car models are extremely rare, so the problem is not common.
Water drainage errors
If within the specified time the water has not left the drum of the washing equipment, the error code is displayed on the screen.
E2
There are several reasons:
- the drainage channels are dirty;
- damage to the sensor, responsible for the level of water intake;
- damaged control module;
- drain pump malfunction.
Checking the hose and other items involved in draining the waste water will help solve the problem.
5E
This problem occurs when the machine stops washing clothes and starts the rinse program. The machine should drain the dirty water and fill the drum with clean water. If this is not possible, error 5E is issued. The cause is damage to the water drain pump or its contamination.
5C
The machine does not drain waste water in the following cases:
- the filter or drain hose is clogged with debris;
- damage to various sections of the drain pipe;
- freezing water in the car.
If the screen shows a 5C error, you need to turn off the machine, drain the water through the emergency outlet, clean the filters and pipes, as well as the sewage system.
Engine Tachogenerator Problems
Malfunctions of the washing machine may be due to damage to the engine management system.
EA
The EA code is displayed on older Samsung models manufactured before 2008. During washing, the drum suddenly stops rotating and a letter appears on the display panel.
The abbreviation informs about the malfunction of the tachometer of the electric motor. There may be a malfunction in the control system or the drum is overloaded with laundry. But in some cases, the problem is related to serious damage.
3C4, 3C3, 3C2, 3C1, 3C
These alphanumeric codes appear due to debris buildup inside the filter, drum overload, or motor damage.
3E4, 3E3, 3E2, 3E1, 3E
There are several reasons for the appearance of these signs:
- stoppage of engine operation due to ingress of foreign bodies;
- damage to any part of the electrical wiring;
- problems with the tachometer generator;
- overload the drum with laundry;
- control panel malfunction.
No signal from vibration sensor
If the signals from the vibration control section have stopped coming, the Samsung washing machine shows the corresponding error code on the display.
8C1, 8C
Error 8C1 or 8C is issued for damage associated with the vibration sensor. The problem is related to damage to the sensor itself or its wiring.
8E, 8E1
These codes also indicate sensor malfunction as a result of:
- rupture of the vibration device;
- damage in various sections of the internal electrical wiring;
- non-compliance with technical standards when assembling equipment.
Power issues
If there is a power failure, the machine will give an error.Numbers below 200 V and above 250 V are considered critical.
9C
If an alphanumeric code appears, it is necessary to exclude an incorrect connection of household appliances to the mains or unstable electrical voltage.
9E2, E91
Errors occur in the following cases:
- short-term or stable power failure;
- Volt control malfunctions;
- weak plug or wiring;
- connect the machine using an extension cord.
CPU
This value can be displayed on the screen at any stage of the wash. UC is the abbreviation for voltage control system. It protects electrical components, wires and washing machine programs from sudden power surges. If an alphabetic code appears, then the control system has worked.
Communication error between control modules
If there is no signal between the control and display modules, a separate alphanumeric code is displayed.
AC6, AC
The problem develops in the following situations:
- no signal between control element and display;
- short circuit in the sections of wiring passing between the modules;
- control unit malfunction.
EA
The code means that there is a bad signal between the control modules or it is completely absent. The module does not respond to display signals and pressing control buttons on the panel.
Control panel buttons do not work
Display buttons used to control washing machine modes can also fail.
EB, BC2
The buttons may not work for several reasons:
- program crash;
- a separate button does not work, they sink;
- problems with the electrical outlet.
be3, be2, be1 and be
As a result of the failure of the control buttons, the corresponding error codes are displayed:
- bE3 value - violations in the control system relay;
- code bE1 - damage to the power buttons;
- bE2 error - all buttons (except power button) not working;
- Code bE (some indicate it as 6E) - power on error.
Hot water drain problems
The technique should not normally start draining too hot water after washing. If this happens, a code is displayed on the screen.
AC6, AC
On the display screen, codes are displayed when there is service instead of cold hot water. The problem often comes from a bad connection. The machine must be connected to cold water. Another common cause is a broken temperature sensor.
THIS
The CE error code occurs as a result of improper cooling due to:
- incorrect connection of the machine (as a result, the water temperature rises above 55 degrees);
- non-compliance with the rules of connecting any room to the sensor that controls the temperature.
Machine door malfunctions
At all stages of washing, the door of the washing machine must be pressed firmly against the body. Otherwise, a warning in the form of symbols appears on the screen.
OF
The most common cause is a problem with the door latch, so check its mechanism.
DC2, DC1, DC
The reason for the appearance of these symbols is:
- door not closed properly;
- the locking mechanism is broken;
- door change;
- they tried to open the door by themselves using force;
- failure in the control module.
dE2, dE1, dE
The appearance of these signs is caused not only by the failure of the door closing sensor, but also by other factors:
- damage the wiring;
- incorrect connection;
- strong knock on the door during operation;
- broken parts;
- blockages on the lock.
If the heating element fails
If a heating element (heating element) fails, the water stops heating to the set temperature, and an alphanumeric code may appear on the display, which signals the problem.
E6, E5
Errors occur when there are difficulties in heating the water. A malfunction occurs due to a breakdown of the heating element or due to violations in its power supply circuit.
HC2, HC1, HC
The main reason is a breakdown of the heating element, poor connection to the mains or a power failure. First, they check the connection of the equipment to the mains. If an extension cord is used, it is best to plug it directly into an outlet.
H2, H1
The appearance of the H1 sign indicates that the water temperature has risen too quickly. If after a few minutes of operation the water heats up to more than 45 degrees, a warning about the problem will appear.
Error H2 signals too long heating. If within 10 minutes of turning on the heating element the water has not warmed up more than 2 degrees, then most likely a problem has arisen.
HE3, HE2, HE1, HE
The highlighting of the code HE3, HE2, HEi, HE on the display indicates the following faults:
- damage to any part of the internal electrical wiring;
- breakdown of the heating element;
- damage to the temperature sensor;
- bad connection to the mains.
Ventilation mode violation: FC or FE
If the device is equipped with a drying mode, the error code FC or FE may appear on the screen. Factors that lead to the appearance of the literal meaning:
- damage the wiring;
- output connector;
- the operation of the blades is disturbed due to debris or insufficient lubrication;
- start capacitor failure.
A water leak occurs
Warning signs appear on the screen in case of unexpected water leakage from the machine during washing.
E9, LC
Perhaps the drain hose is low or not properly connected to the sewage system, and cracks in the tank itself can be the cause.
LE1, LE
LE and LE 1 errors also indicate a spontaneous water leak. The problem occurs for the following reasons:
- poor connection of the drain hose to the sewage system;
- holes in the tank, pipe or violation of the integrity of the seal;
- incorrect installation and fixing of the heating element;
- excessive foaming during washing;
- breakage of the leak sensor.
When excess water occurs
In the event of a malfunction, an excessive amount of water flows into the tank of the machine from the water supply system. As a result, washing stops and characters in the form of a combination of numbers and letters appear on the screen.
E3, 0C
Possible malfunctions:
- damage to the valve at the water infusion site;
- the sensor that controls the water level is broken;
- the appearance of faults in the drain pump or the electronic controller.
0F, 0E
The 0F or OE error indicates that the drum is overfilled with water. An error in the Samsung Diamond washing machine is issued in the following cases:
- poor connection of the drain hose to the sewage system;
- blockage of the valve at the point of water entry;
- improper use of the powder or poor quality of the selected product;
- disturbances in the operation of the control system.
Temperature sensor issues
In the event of a malfunction in the sensor that regulates the temperature of the water, several code values are displayed on the display of the washing machine.
THIS
The code informs about a temporary breakdown or malfunction of the sensor, which is responsible for heating the water.The issue occurs in the following situations:
- problems with the reduction system;
- not enough good contacts in the temperature sensor or heating element.
TC4, TC3, TC2, TC1, TC
In these cases, it is rarely possible to cope with the problem without the help of a professional. The codes indicate problems with the temperature sensor, heater, or internal wiring.
tE3, tE2, tE1
Fault codes are deciphered as follows:
- tE3 - the condensate system is broken, which is triggered during the drying process;
- tE2 - damage to the fan sensor;
- tE1 - a problem with the drying temperature sensor.
Overheating device: EE
The error occurs in Samsung models that include a drying program. There are several reasons:
- rupture of the temperature sensor responsible for drying;
- damage to any section of electrical wiring;
- failure of the heating elements.
Imbalance error codes: E4, UB or UE
Imbalance occurs in the following situations:
- overload the drum with things;
- washing laundry of different sizes or materials;
- control system malfunction;
- install the washer on an uneven floor.
Excessive suds during washing
An error code will also appear if there is excessive foaming in the drum.
SD, 5D
The OS error appears on the screen for several reasons:
- excessive addition of powder;
- use powder for washing hands;
- poor quality of the powder;
- filter contamination;
- the foam sensor is broken.
SOUTH, SOUTH
5UD or 5UDS errors appear on the screen in most cases as a result of improper use of powder, as well as due to a failure of a pressure switch, foam sensor or failure of the control system.